Return, Exchange & Refund Policy
At BASED CAL, we want you to love your purchase. If for any reason you’re not satisfied, we offer free returns, exchanges, and refunds within 14 days of delivery.
Eligibility
Items must be returned within 14 days from the date of delivery.
Products must be unused, unwashed, and in their original condition with all tags and packaging.
Proof of purchase (order confirmation or receipt) is required.
Free Returns & Exchanges
We cover all return shipping costs.
You may choose to exchange your item for a different size, color, or product of equal value.
Refunds
Refunds will be issued to your original payment method once we receive and inspect the returned item.
Please allow 5–10 business days for the refund to appear on your account.
Non-Returnable Items
Final sale items, custom products, or gift cards cannot be returned or refunded.
How to Start a Return
Contact us at basedofficial2025@gmail with your order number.
We’ll provide you with a prepaid return shipping label.
Pack your item securely and drop it off at the designated carrier.